Privacy Policy
Your privacy is paramount to us. This policy outlines how Flow Sports Medicine collects, uses, and protects your personal and health information.
Last Updated: December 21, 2025
Our Commitment to Your Privacy
Flow Sports Medicine is committed to maintaining the privacy and security of your personal and health information. We comply with all applicable federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), to ensure your information is protected with the highest standards of care.
Information We Collect
Personal Information
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Name, address, phone number, and email addres
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Date of birth and social security number
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Insurance information and payment details
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Emergency contact information
Protected Health Information (PHI)
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Medical history, diagnoses, and treatment records
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Laboratory and diagnostic imaging results
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Prescription and medication information
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Treatment plans and clinical notes
Protected Health Information (PHI)
Appointments & Cancellation Policy
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IP address, browser type, and device information
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Pages visited and time spent on our website
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Cookies and similar tracking technologies
How We Use Your Information
We use your information solely for the purposes of providing, improving, and managing your healthcare services:
Treatment & Care
To provide diagnosis, treatment, and ongoing care coordination with your healthcare team.
Payment & Operations
To process insurance claims, billing, and administrative functions necessary for practice operations.
Appointment Reminders
To send appointment confirmations, reminders, and follow-up care instructions.
Legal Compliance
To comply with federal and state regulations, public health requirements, and legal obligations.
Information Sharing & Disclosure
We do not sell, rent, or share your personal health information except in the following circumstances:
1. Healthcare Operations:
With other healthcare providers involved in your treatment, such as specialists, imaging centers, or laboratories.
2. Insurance & Billing:
With insurance companies and billing services to process claims and payments.
3. Legal Requirements:
When required by law, court order, or regulatory authorities.
4. Public Health:
To public health agencies for disease prevention and reporting purposes.
Security Measures
We implement comprehensive security measures to protect your information:
Physical Security
Secure facilities with restricted access, locked file storage, and visitor protocols.
Technical Security
Encrypted data transmission, secure servers, firewalls, and regular security audits.
Administrative Security
Staff training, confidentiality agreements, and strict access control policies.
Technical Security
Encrypted data transmission, secure servers, firewalls, and regular security audits.
Your Privacy Rights
Under HIPAA and state privacy laws, you have the following rights:
1
Access Your Records
Request and receive copies of your medical records and health information.
2
Request Amendments
Ask us to correct or update inaccurate or incomplete information in your records.
3
Accounting of Disclosures
Receive a list of instances where we've shared your health information.
4
Request Restrictions
5
Confidential Communications
Request that we communicate with you in a specific way or at a certain location.
6
File a Complaint
Submit a complaint if you believe your privacy rights have been violated.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us:
Flow Sports Medicine
225 Broadway, Suite 1012 NY, NY 10007
Phone: (646) 820-6770
Email: flowsportsmedicine@gmail.com
By using Flow Sports Medicine's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Advanced orthopedic and sports medicine care that restores your body's natural flow and performance.
Contact
225 Broadway, Suite 1012
NY, NY 10007
Mon-Fri: 9am-5pm Sat: 9am-2pm
